SHIPPING POLICY

We are here to get you the superior products you need, when you need them! Should you have specialized shipping needs not covered here, please contact us prior to placing your order.


K&K's Giving Tree is not responsible for lost or stolen packages once tracking information reports delivered to address provided. Please contact your local USPS or UPS for help on recovery of packages.

K&K's Giving Tree will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Any items that take longer than 3-6 days for Standard Shipping will be noted in the Shipping Details section of the product page.

STANDARD SHIPPING

If your order is placed before 10am (CST), Monday through Friday (excluding Holidays), and is being sent to an address within the continental US, packages should arrive within 3-6 business days. Orders that are placed after 10am (CST) on Friday will begin processing on the following Monday.

2 DAY SELECT

If your order is placed before 10am (CST), Monday through Friday (excluding Holidays), and is being sent to an address within the continental US, packages should arrive within 2 business days (this does not include delivery on Saturday or Sunday). Orders that are placed after 10am (CST) on Friday will begin processing on the following Monday.

NEXT BUSINESS DAY

If your order is placed before 10am (CST), Monday through Friday (excluding Holidays), and is being sent to an address within the continental US, packages will arrive on the next business day. Next Business Day delivery does not include deliveries for Saturday or Sunday. Orders that are placed after 10am (CST) on Friday will begin processing on the following Monday and be scheduled to arrive on Tuesday.

FREE IN-STORE PICK UP

We offer complimentary In-Store Pick Up! Place your order online and simply select "Store Pickup" during the checkout process, then pick up your items at our store for free.

If your order is placed before 10am (CST), Monday through Friday (excluding Holidays), your order will be ready for pick-up the following day during our normal business hours of 10:00am - 5:00pm (CST) Monday through Saturday. Orders that are placed after 10am (CST) on Friday will begin processing on the following Monday and will be available for pick-up on Tuesday.

For special requests, including the possibility of same-day pick up, please contact us for availability. K&K's Giving Tree will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification.

Any items that are not available for In-Store Pick Up will be noted in the Shipping Details section of the product page.